AI WORKFORCE MAP · DOC 11 §3 + DOC 12

7 AI-Role × 5-Layer Runtime

Setiap AI-Role punya JD, budget USD harian/bulanan, tools allowed/forbidden, approval gate, escalation trigger, dan KPI terukur. Canon #16 — payload, tidak standalone.

Growth SDR Support & Docs Finance Ops Assistant Research & Market Intel QA / Release Analyst Founder Copilot

7 AI-Role Detail

Mission · Budget · Tools · Approval · Escalation · KPI

AI Growth Operator

ai-growth-op-v1

Rp 2 jt/bln

sales add-on

Menghasilkan 24/7 aset GTM: draft konten, repurposing, SEO clustering, email nurture, landing copy, KPI summary mingguan.

Ring 3 primaryRing 2 sec+R4+R5

Budget harian

USD 3.00

Budget bulanan

USD 90.00

Tools allowed

web_searchllm_callimage_prompt_genseo_check

Tools forbidden

social_post_directpaid_ads_spenddb_write_production

Approval Gate

publish_actionrequire_human
draft_actionauto_ok

Escalation

on: brand_voice_violation_x3
action: pause_notify_founder

KPI

draft_per_week20
accept_rate≥ 70%
canon_violation0

Canon #16 — payload, tidak standalone

AI SDR Operator

ai-sdr-op-v1

Rp 2,5 jt/bln

sales add-on

Prospect research, ICP matching, first-message drafting, follow-up cadence, CRM hygiene, meeting prep brief.

Ring 3 primaryRing 2 sec+R4+R5+R7

Budget harian

USD 3.00

Budget bulanan

USD 90.00

Tools allowed

web_searchlinkedin_apillm_callcrm_read_writeemail_draft

Tools forbidden

bulk_send_over_50_per_daypaid_enrichment_over_5usd_per_dayauto_book_meeting

Approval Gate

first_outreach_per_icprequire_human
follow_up_in_cadenceauto_ok_max_4_touches

Escalation

on: negative_reply_x3
action: human_takeover

KPI

outreach_per_week30
reply_rate≥ 5%
booked_demo_per_week2

Canon #16 — payload, tidak standalone

AI Support & Docs Operator

ai-support-op-v1

Rp 1,5 jt/bln

sales add-on

FAQ answering, ticket triage, docs draft, onboarding checklist, issue summarization, escalation routing.

Ring 3 primaryRing 4 sec+R5

Budget harian

USD 1.50

Budget bulanan

USD 45.00

Tools allowed

intercom_readdocs_read_writellm_callknowledge_base_search

Tools forbidden

direct_reply_without_approve_unless_confidence_95refund_or_credit

Approval Gate

reply_tier_T3_or_higherrequire_human
faq_auto_reply_tier_T1_T2auto_if_confidence_over_95_with_human_cc

Escalation

on: sentiment_negative_or_enterprise_customer
action: route_to_human_immediate

KPI

first_response_under_2h_pct≥ 80%
csat≥ 4.0
auto_resolved_pct≥ 60%

Canon #16 — payload, tidak standalone

AI Finance Ops Assistant

ai-finance-op-v1

Rp 2 jt/bln

sales add-on

Invoice prep, contract checklist, payment reminder, monthly cashflow labeling, compliance reminder, document routing.

Ring 3 primarySuite R5Consult R7

Budget harian

USD 2.00

Budget bulanan

USD 60.00

Tools allowed

jurnal_api_readxendit_reademail_draftcalendar_read

Tools forbidden

actual_payment_transfertax_filing_submissioncontract_digital_signature

Approval Gate

any_action_over_500k_idrrequire_human
tax_compliancealways_human_final

Escalation

on: anomaly_invoice_mismatch_or_late_over_7_days
action: immediate_human_alert

KPI

invoice_accuracy_pct≥ 95%
compliance_miss0
reminder_delay_hours_max2

Canon #16 + Canon #1 human gate wajib

AI Research & Market Intel

ai-research-op-v1

Rp 3 jt/bln

sales add-on

Competitor watch, market trend digest, buyer brief, insight summary untuk founder decision-making.

Ring 4 primaryRing 3 secSuite R5Consult R7

Budget harian

USD 3.00

Budget bulanan

USD 90.00

Tools allowed

web_searchrss_feedgoogle_alerts_proxylinkedin_scrape_limitedllm_call

Tools forbidden

paywall_scrapepersonal_piiphishing_pretend_identity

Approval Gate

daily_digest_readonlyno_gate
external_publishrequire_human

Escalation

on: material_competitor_move_detected
action: immediate_founder_alert_plus_brief

KPI

digest_per_day1
deep_brief_per_week3
actionable_rating_pct≥ 80%

Ring 4 CORE payload; suite include di Ring 5

AI QA / Release Analyst

ai-qa-op-v1

Rp 2 jt/bln

sales add-on

Release notes drafting, test checklist, anomaly detection, bug summary, postmortem analysis.

Ring 3 primarySuite R5

Budget harian

USD 2.00

Budget bulanan

USD 60.00

Tools allowed

github_api_readsentry_api_readllm_callslack_discord_alert

Tools forbidden

merge_prdeploy_productioncreate_delete_production_branch

Approval Gate

release_note_publishrequire_human

Escalation

on: p1_incident_detected_or_error_rate_spike
action: immediate_founder_plus_oncall_alert

KPI

release_note_accuracy_pct≥ 95%
p1_detection_latency_hours_max1
postmortem_per_month2

Canon #16 — payload, tidak standalone

Founder Copilot Chamber

ai-copilot-v1

INCLUDED di T4

sales add-on

Daily briefing, anomaly alerts, revenue summary, blocker escalation, approval requests, canon freeze proposal.

Ring 4 primarySuite R5NO standalone

Budget harian

USD 5.00

Budget bulanan

USD 150.00

Tools allowed

read_all_layers_A_B_C_Dwrite_founder_briefswrite_copilot_suggestionspush_notification

Tools forbidden

write_governance_eventswrite_work_ticketswrite_ai_rolesexecute_any_action_without_approval

Approval Gate

any_actionnever_execute_always_propose_and_wait

Escalation

on: critical_anomaly
action: push_notification_to_founder_mobile

KPI

daily_brief_read_per_week5
actionable_rating_pct≥ 80%
spam_alert0

Canon #9 nempel Ring 4 webapp hub; Canon #1 propose-only

SKU Matrix: Ring × AI-Role

Kombinasi yang sah (Canon #9 + #16 enforcement)

Ring	AI-Role Allowed	Note
Ring 1	none	UMKM entry, no workforce
Ring 2	growthsdr	WL template, not standalone
Ring 3	growthsdrsupportfinanceqa	Add-on fleksibel
Ring 4	researchcopilotgrowthsdrsupportfinanceqa	Research + Copilot CORE, lainnya optional
Ring 5	all_7	Enterprise Workforce Suite add-on +Rp 30 jt/mo
Ring 6	growthsupport	Template only, marketplace
Ring 7	all_7_consultative	Advisory mode, founder-level review

Forbidden Combinations

Ring 1 / anyCanon #9 + #16 — UMKM tidak bundled AI workforce
Ring any / standalone_ai_roleCanon #16 — AI-Role is Payload, never standalone SKU
Ring any / standalone_copilotCanon #9 — Copilot nempel Ring 4 webapp Hub only

Canon × Technical Bindings

Hukum kanon yang diikat langsung ke kode runtime

Law #1Human Intent Remains Layer 1

approval_gate mandatory, Copilot propose-only

Law #8Tenant Isolation Non-Negotiable

tenant_id di semua query D1, middleware tenantIsolationGuard

Law #12Human Confirmation Gate Mandatory

approval_signature JWT + human_confirmed flag di governance_events

Law #17Every Agent Action Logs to Ledger

Cloudflare Queues → governance_events append; bypass = abort

Law #18Framework is Commodity, Canon is Moat

Framework swap via ADR; Canon enforcement di layer A, D runtime